Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller under the EU GDPR and the "business" under the CCPA/CPRA.
1. Information we collect
- Information you give us. When you submit the contact form, we collect your name, email, practice type, and message.
- Technical data. Our hosting provider automatically logs limited technical info (IP, browser, pages, timestamps) to deliver and secure the site.
We do not use advertising or analytics tracking cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or steps prior to entering a contract.
- Legitimate interests — to operate, secure our site, and respond to enquiries.
- Legal obligation — where required by law.
4. Who we share data with
We use trusted service providers ("processors") acting on our instructions:
- Cloudflare, Inc. — website hosting, CDN, and security.
- Resend (Plus Five Five, Inc.) — delivery of contact-form emails.
- Google LLC — web font delivery (Google Fonts).
- Cal.com, Inc. — appointment scheduling.
We do not sell or share personal info for cross-context behavioral advertising.
5. International transfers
We operate from the EU and serve US clients, so data may be processed in the EU and US. Transfers rely on safeguards like EU Standard Contractual Clauses.
6. Data retention
We keep contact-form submissions only as long as needed, then delete or anonymize them.
7. Your rights (GDPR)
If you are in the EU/EEA or UK, you have rights to access, rectify, erase, restrict, or object to processing, and to data portability. You may also lodge a complaint with your local supervisory authority.
8. Your rights (California — CCPA/CPRA)
California residents have the right to know what personal information we collect, request deletion, correct inaccuracies, and opt out of "sale" or "sharing". We do not sell or share personal information. No discrimination for exercising these rights.
9. How to exercise your rights
Email info@medikaweb.com; we respond within legally required timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date reflects the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com